Accessibility Assistance Request Form

Our Commitment and Accessibility at YSJ

The Saint John Airport (YSJ) is committed to providing a pleasant and accommodating travel experience to persons with disabilities. The terminal building is a one-level unit with curbside drop-off and pick-up along the front of the building. 

Before Arrival

Assistance from the counter to the aircraft is provided by the airline. If assistance is required, please make arrangements in advance with the airlines.

The Saint John Airport (YSJ) provides curbside to counter accessibility, with prior arrangements.

You can use the Accessibility Assistance Request form to make your arrangements - or email your request to you may also contact us directly at 506-638-5557 or 506-638-5555 during business hours, Monday to Friday from 8:30 am until 4:30 pm.

If immediate assistance is requested, please contact Security at 506-647-2915 and they will advise you of the time in which you can expect assistance.