We’re proud to congratulate our very own Rick McDonald on being named GardaWorld’s Supervisor of the Quarter for the Atlantic region – a well-deserved recognition that comes as no surprise to our passengers, team, or partners.
Rick has been part of the YSJ security team for four years, stepping into the leadership role just one year ago. In that short time, his impact has been remarkable. His philosophy is simple but powerful: “You have no idea what people are going through. They could be heading to a wedding or a funeral, so everyone should be treated kindly.”
This approach sets the tone for his team, and it shows. Recent passenger feedback praising two of his staff members (Theresa and Drae) highlights the culture of respect, empathy, and professionalism that Rick models every day.
Rick, thank you for your commitment to outstanding service and leadership. We’re lucky to have you at YSJ – and our passengers are too.